I recently got a chance to attend a marketing seminar for tourism professionals. The experience has helped me better understand how to communicate with potential visitors to the region I work in and perhaps how to tell the story of its unique heritage in a more effective way. The one thing that was pounded into me by the seminar, though, was that what tourism boils down to is on some level essentially the selling of “fun.” People want to travel to places where they think they will enjoy themselves, the professionals say, whether that be through experiencing nature, dining, rides at amusement parks, relaxing at spas, fishing, golfing, attending performances or other events, gambling, etc… This line of thinking is no doubt true but brought some obvious concerns to my mind as a public historian who is well aware that “history” and “fun” are by no means synonymous to much of today’s public. So what to do?

Let me begin to try to answer that conundrum with a story. I’ll never forget the time when, as a junior in high school, one of my dad’s friends asked me what I wanted to study when I went to college. I told him “history.” He paused for a moment, looked down at the ground in deep thought, then looked me in the eye and asked inquiringly: “what’s history got to do with work?” He seemed to be halfway satisfied with my answer that I could teach or do other practical things like work in museums or at historic sites, but I don’t think he was really convinced. I know he would not be convinced that history has anything to do with fun, either, yet that is precisely the message that we as public historians would like to get across to people as effectively as Disney has persuaded us all that price-gauging, long lines, and blazing Florida heat are essential parts of a family vacation.
History to historians is both serious work and serious fun. We do it because we think our work is edifying and we enjoy the topics we research and find the stories we can tell to be entertaining. But we are fooling ourselves if we don’t come to terms with the fact that there are a lot more people like my dad’s friend than ourselves out there. A large portion of the populace doesn’t know, doesn’t care, and perhaps doesn’t even want to know why we believe history can be both educational and entertaining. This should not discourage us from reaching those that “get it.” There are enough people that can and want to be reached, and we can all do a better job of attending to them in both our publicity and programming.
Rather than spinning our wheels trying to make our historic sites compete with other attractions, we need to better grasp who is actually interested in walking through our doors and why. I’ll be honest; I don’t know the answer to that question but I should. I can assure you Disney knows their “target audience,” but I’ve seen very few historic sites that do. Public history complements and strengthens the tourism offerings of any location, but we should not be disappointed when the amusement park outdraws the local historical park in terms of attendance. What we should be concerned about is first and foremost the opinion and the quality of dialog with the portion of the population that is already tuned in to the type of things we offer. If we attempt to describe ourselves as or become something we are not in an attempt to compete with attractions that we cannot, we are sure to alienate our core audience and serve nobody. Let’s just do what we do well, and figure out who already likes us and why.
JMB