We recently had the opportunity to travel to New Orleans and see the new visitor center/museum at Chalmette Battlefield, a division of the Jean Laffite National Historical Park and Preserve. The new visitor center opened in January 2011 after the previous one had been destroyed by Hurricane Katrina. The new center is larger than the one it replaced, and features interactive exhibits and displays of authentic and reproduction artifacts that help tell the story of the battle and its impact. We both enjoyed the facility immensely and see it as the perfect complement to a visit to the battlefield where Andrew Jackson bloodied the British.

Utilizing a relatively small amount of space, the visitor center provides the public a superb overview of the battle and its relationship to the larger War of 1812. Attractive museum displays and engaging videos keep your attention and educate you on the basics of the battle. In a span of about fifteen minutes, we saw some fascinating artifacts, read some interesting material and enjoyed the excellent movies which conveyed a lot of information without taking too long. We were also glad to see that the museum did not to try to explain the entire war or strain to find some forced point of connection with visitors of every possible cultural background in an attempt to be relevant. It told the story that needed to be told. We both feel that historic site visitor centers should concentrate on 1) providing a good summary of what happened there and 2) preparing visitors to explore the site on their own.
Unfortunately, this experience is not common in some visitor centers. For example, the Corinth Civil War Interpretive Center in Mississippi attempts to tell the entire story of the Civil War, leaving the visitor at times to wonder about the significance of the site itself. Instead of focusing on the city of Corinth and its role in the Civil War with emphasis on the siege and battle of 1862, this facility spends way too much time discussing topics such as the war’s causes, Fort Sumter, and many other aspects of the war that do not need to be dealt with here. For example, a large amount of space, and money no doubt, was spent on an exhibit that features stone blocks on which are engraved the names of the states in an effort to communicate the fracture of the Union. It is an attractive display, but has far more style than substance. Finally, the facility is located a short walking distance from Battery Robinett, a pivotal location in the October 1862 Battle of Corinth, but the historic ground where the story of the site unfolded is not promoted and comes across as an afterthought.
These two visitor centers provide examples of radically different approaches to historic site interpretation which we believe are worthy of comparison and contrast. In our humble opinion, one far outshines the other by telling that particular location’s story and informing and preparing visitors so that they can better appreciate the significance of the site. The other attempts to tell so much that it ultimately tells little at all and fails to help visitors form a meaningful connection with the site at which they desired to visit. One capitalizes on visitor interest and facilitates an engaging site tour, while the other bombards visitors with extraneous information and seems to forget its very reason for being. Congratulations, Chalmette Battlefield, on a job well done!
CPW/JMB